Withdrawal police

1. right of revocation

You have the right to withdraw from this contract within fourteen days without giving any reason.

2. revocation period

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

3. address

In order to exercise your right of withdrawal, you must inform me of your decision to withdraw from this contract by means of a clear declaration by e-mail to [email protected]. You can use the sample revocation declaration text from point 10, but this is not mandatory.

4. compliance with the deadline

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

5 Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; you will not be charged any fees for this repayment

6. right of retention

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

7. return of the goods

You must return or hand over the goods to Petra Mistlberger, Ufer 2, AT-4072 Alkoven, immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

8. return costs

You shall bear the direct costs of returning the goods.

9. compensation for lost value in contracts for the delivery of goods

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

10. revocation declaration text

If you wish to withdraw from the contract, you can use this sample withdrawal form, although this is not mandatory:
 
I/we (1) hereby revoke the contract concluded by me/us (1) for the purchase of the following goods (1), Ordered on (1)/received on (1), Name of the consumer(s), Address of the consumer(s), Signature of the consumer(s) (only in case of notification on paper), Date
(1) Not applicable